Online appointment booking software for private clinics, open 24/7
PPS helps private clinics capture more bookings, cut reception admin, prevent double-bookings, take secure online payments and keep every appointment synced to the clinic diary — automatically, day or night.
Don't have a website? See how clinics book patients without oneHow PPS online booking works, from click to confirmed appointment
Choose a treatment
Patient picks the service they need
Choose a practitioner
Or let PPS suggest who's available
Choose a time
Live availability, always accurate
Pay online (optional)
Full payment or deposit at booking
Instant confirmation
Email & SMS confirmations immediately
Appears in your diary
Synced to your PPS diary, live
Click through a real PPS online booking journey
This interactive walkthrough shows exactly what your patients see, from choosing a practitioner to confirming payment.
- Real product screens, not a video
- Takes about 2 minutes to click through
- Shows the patient side of the booking flow
Built around outcomes, not just features
Every one of these solves a real problem private clinics run into with phone-only or generic booking.
Secure appointments before patients arrive
Take full payment or a deposit at the point of booking, so appointments are financially secured before anyone walks through the door.
More on payments →Feels like part of your own website
PPS online booking sits inside your own site, fully customisable from the booking steps to the colours of the module.
Never worry about double bookings
Every online booking syncs to your PPS diary immediately, and every in-clinic booking removes that slot from the site automatically.
See exactly where your bookings come from
Connect Google Analytics to your booking pages and use PPS reports to understand which channels are actually driving appointments.
Fewer no-shows, automatically
Confirmations and reminders go out the moment a patient books, with fully customisable templates. See automation & SMS reminders →
Fill classes as easily as appointments
Take online bookings for group sessions and events too, with attendee limits and live availability alongside appointments.
Generic booking software vs PPS
Generic booking software
- ✕Separate calendar, disconnected from patient records
- ✕Basic booking functionality only
- ✕No clinical or healthcare-specific workflows
- ✕Limited by discipline or appointment type
- ✕Manual reconciliation between systems
PPS
- Integrated practice management software
- Connected patient records and clinical notes
- Healthcare-specific workflows by discipline
- Real-time diary synchronisation
- One system — nothing to reconcile
Take secure payments the moment a patient books
Payments are one of PPS's biggest strengths for protecting your diary from no-shows and last-minute cancellations. Patients can pay in full or leave a deposit at the point of booking, using card details, Apple Pay or Google Pay depending on their device.
- Full payment or deposit at the point of booking
- Apple Pay and Google Pay supported
- Integrated, PCI-compliant payment providers
- Fewer no-shows and last-minute cancellations
Trusted by private clinics across every discipline
PPS online booking isn't a generic calendar plug-in — it's part of the same practice management platform private clinics already use for patient records, clinical notes and day-to-day admin. It's built to work across the full range of private healthcare disciplines. See who uses PPS →
UK-based support team, unlimited free training, and a platform used by solo practitioners, multi-site clinics and larger healthcare organisations alike.
Common questions about online appointment booking
What is online appointment booking software?
What is online appointment booking software?
Online appointment booking software lets patients view live availability and book a consultation directly from your website, without calling or emailing your clinic. PPS online booking syncs in real time with your PPS diary, so availability is always accurate.
How does clinic booking software work?
How does clinic booking software work?
Patients select a service and an available time slot from a booking module on your website, then confirm the appointment — with payment taken upfront if required. The booking appears instantly in your clinic's diary, and the slot is removed from the site so it can't be double-booked.
What should I look for in an online booking system?
What should I look for in an online booking system?
Look for real-time diary sync so online and in-clinic bookings can never clash, secure payment or deposit collection, automated confirmations and reminders, and the ability to customise the booking page to match your branding. It's also worth checking the booking system connects to the rest of your practice management software, rather than sitting as a separate, disconnected tool.
Can patients pay when booking a private appointment online?
Can patients pay when booking a private appointment online?
Yes. PPS integrates with a range of payment providers so you can request full payment or a deposit at the point of booking, with support for card payments, Apple Pay and Google Pay. See our payment providers →
Can patients reschedule appointments once they've booked?
Can patients reschedule appointments once they've booked?
Rescheduling is managed through your clinic's own policies and diary in PPS. Because every booking syncs in real time, moving a patient to a new slot updates their online booking, your diary and any automated reminders all at once.
Can online booking reduce missed appointments?
Can online booking reduce missed appointments?
Yes. Taking a payment or deposit at the point of booking, combined with automated confirmations and reminders, is one of the most effective ways private clinics reduce no-shows and last-minute cancellations.
Is online appointment booking secure for private clinics?
Is online appointment booking secure for private clinics?
Yes. PPS online booking is built on the same secure, UK-based infrastructure as the rest of the PPS platform, and payment processing is handled through integrated, PCI-compliant payment providers.
Does online booking integrate with practice management software?
Does online booking integrate with practice management software?
With PPS, online booking isn't a bolt-on — it's part of the same practice management software your clinic already uses for patient records, clinical notes and billing, so every booking updates one connected system rather than a separate calendar.
Can I use online booking if my clinic doesn't have a website?
Can I use online booking if my clinic doesn't have a website?
Yes. PPS provides a dedicated, standalone booking page for clinics without their own website, which can be customised with your clinic's branding and contact details and shared directly with patients.
Can I customise how my online booking page looks?
Can I customise how my online booking page looks?
Yes. PPS online appointment booking is fully customisable, from the colours and branding of the booking module to the individual steps a patient goes through when booking.
See PPS online booking working on a real clinic diary
Try PPS free for 30 days — full access, no payment details needed — or book a demo and we'll walk through online booking set up for your clinic. Curious how it fits with the rest of PPS? Explore our features or see our integrations.
30-day free trial · No credit card required · Cancel anytime