Spring Clean Your Practice
Make sure your clinic is in tip-top condition with our Spring cleaning tips! Declutter admin tasks with PPS Automations Use automations to clear your daily admin load – automate day-to-day activities like sending out welcome emails, sharing online forms for your clients to complete prior to their appointments or sending out SMS reminders to avoid […]
Beat Festive Burnout
Read our top tips for thriving rather than just surviving the festive period! 1. Plan your schedule Christmas is a notoriously busy time of year, make sure that you and your team take some time to plan your schedules in advance. Use blocked time in PPS to clear a slot in your diary for a […]
What are the Four Key Aspects of Good Patient Record-Keeping?
In the world of private healthcare, patient record-keeping is at the heart of every clinic. The importance of managing patient records effectively cannot be overstated, it not only helps in maintaining an organised system but also plays a crucial role in enhancing patient care. So, what constitutes good patient record-keeping? In this article, we’ll look […]
Double Down on Security: Using Two-Factor Authentication in Your Clinic
Two-Factor Authentication in PPS As part of our commitment to providing the highest quality service to all of our clients, we have recently introduced brand new security measures in PPS and PPS Express that allow you to take your data protection to the next level! In the latest PPS Express update (v2.0021) and the latest […]
Your essential guide to KPIs in private practice
In the fast-paced world of private healthcare, staying ahead of the curve is vital for success. With ever-increasing demands on healthcare professionals, understanding and managing your practice’s performance is crucial. This is where Key Performance Indicators (KPIs) come into play. What are KPIs? KPIs are a selection of quantifiable metrics that allow you to evaluate […]
Engage with clients to boost your business with PPS online forms
Engage with clients to boost your business! Seems like a no-brainer, right? Without your clients, there would be no business! And so you might think that you’re already doing the most when it comes to engaging with your audience, sending out regular newsletters, texting appointment reminders and emailing booking confirmations… all great points of contact! […]
How to reduce DNA rates with one simple tool!
First things first, do you keep track of your DNA rates? Before we dive in, let’s make sure we’re all on the same page; DNA stands for ‘did not attend’, typically thought of as a ‘no-show’ for a pre-booked appointment. Monitoring DNA rates Any busy practitioner will know how frustrating it can be to have […]
How to prepare your clients for online treatment
As we all batten down the hatches and prepare for another stretch behind closed doors, we thought it would be a great time to provide you with some advice on how to prepare your clients for online treatment sessions, giving both you and your clients the confidence to continue to practice safely using PPS’ […]
How to send your seasons greetings
It’s that time of year again, and although things might not be quite what they used to be just yet we’ve already heard from lots of you that you are eager to spread some festive cheer! So we’ve put together an essential guide on preparing and sending your Christmas mailshots.
Private practice during a pandemic – Swan Physio; A COVID-19 Case Study
On 23rd March 2020, the UK went into lockdown in response to the global coronavirus pandemic. Government advice was to ‘stay home, save lives’, those who were able to work from home should begin to do so immediately. So, what happened to the businesses that rely on face to face contact?